Connecting You and Yours
NewportFed wants you to be able to bank whenever and wherever you want. You have an open invitation to visit any of our locations in person, but we understand that is not always convenient for you. For this reason we offer you several ways to manage your money from afar, including the NewportFed Information Hotline. This free and useful resource makes access to your account(s) only a phone call away.
Our Information Hotline is a touch-tone telephone banking system, available 24 hours a day, seven days a week.
Calling 1-888-660-NFSB connects you to a variety of information, such as:
• current balances of your NewportFed accounts, including checking, NOW, money market and/or savings accounts as well as any
CDs and IRAs you may have
• balance and payment inquiries on mortgages, construction loans, equity loans and lines of credit, and installment loans
account history of activity posted to the above accounts, including ATM withdrawals (or Visa® Check Card purchases) since
you last statement
• checking inquiries to determine which checks have cleared your account since your last statement
• options to transfer monies between any of your statement-based accounts, providing your name is listed as the primary
account holder
• details of current interest rates on savings accounts, certificates of deposit, individual retirement planning accounts and
NOW accounts
The hotline will also let you know how else you can reach us, with information such as bank hours and locations. NewportFed offers our valued customers this hotline service to make your banking easier. We hope that you find it to be a useful tool.
Easy Access
When you enter the hotline system for the first time, you’ll need to follow a few specific steps to allow continued access:
• dial 1-888-660-NFSB (1-888-660-6372)
• you will be prompted to select an option
• if you select the account information option, you will be asked to enter your account number as it appears on your statement
• you will then be asked to enter the last four digits of you social security number, which will become your Personal Identification
Number (PIN). (For your security, you may change your PIN to a four-digit number of your choice by selecting Option 5 on the
main menu.)
After that, you can listen to the account information that you requested. And, additional accounts can be accessed for the first time by repeating the above process.
Following your initial set-up call, all of the hotline’s features will become even faster and easier to access. You will only need to enter your account number (as it appears on your statement) and PIN.
As always, if you have any questions about NewportFed’s other services and products, please feel free to contact us directly. We can be reach by calling any of our locations or via e-mail to info@newportfederal.com.
More information on any of our products and services can be requested through e-mail (warning: do not send confidential information via email) or by calling us at (401) 847-5500.
|
